AfriConnect Exchange

Table of contents

1. Purpose
2. What Can Be Reported
3. How to Report
4. What Happens Next
5. Respectful Reporting
6. Confidentiality & Protection
7. Contact Us

Purpose

This policy explains how users can report violations of AfriConnect Exchange's Community Guidelines, Terms of Service, or legal obligations. It ensures that all reports are handled fairly, promptly, and confidentially.

What Can Be Reported?

Users may report:

• Hate speech, discrimination, or harassment
• Fraudulent or misleading listings
• Spam, scams, or malicious content
• Privacy violations or data misuse
• Intellectual property infringement
• Unsafe or illegal activity
• Vendor misconduct or breach of agreement

How to Report

Since AfriConnect Exchange does not currently offer an in-platform reporting feature, all reports should be submitted via email.

What Happens Next

• Reports are reviewed by our moderation team
• If a violation is confirmed, actions may include:
  • Warning or education
  • Content removal
  • Temporary suspension
  • Permanent account ban
  • Referral to legal authorities (if applicable)

We may contact the reporter for clarification but will not disclose their identity to the reported party.

Respectful Reporting

We encourage users to report in good faith. False or malicious reports may result in disciplinary action.

Confidentiality & Protection

• All reports are handled confidentially
• Reporters are protected from retaliation
• We comply with UK GDPR and data protection laws

Contact Us

For questions or concerns about this policy: